FAQ's

Our Vario2 system includes adjustable interpupillary distance, ergonomic angle, working distance, and ocular positioning. Easily remove shadows in your field of view and work comfortably within your personal preferences with the flexibility of Vario2 loupes

Vario Loupes are engineered for use with LumaDent frames, and are also compatible with many non-LumaDent frames through our custom mount service. Please contact support for compatibility details.

Nope. Vario loupes only require a single hex key, included in your order, to mount onto your frames. Afterwards, the Vario bar technology has all the adjustment functionality built in. Simply twist, push, or pull on the designated adjustment points to adjust your Vario loupes.

The best Vario magnification depends on your clinical needs and experience level.

Common choices range from 3.0x to 4.5x. More specialized tasks might require 5.0x or higher. We recommend higher magnifications, due to Vario loupes being easier to wear and use!

Vario WD allows you to adjust your working distance without changing the focus of your loupes. To adjust, evenly twist the ocular barrels on loupes equipped with Vario WD.

TTL loupes are custom-built and non-adjustable. Key parameters such as interpupillary distance (IPD), declination angle, and working distance are fixed at the time of manufacturing.


If adjustments are needed after delivery, options may include remaking the loupes with updated measurements. Remakes within the first 45 days are complimentary with your purchase. If you are outside of the 45-day trial period, consult our support team.

Gently pull off the existing rubber pads and snap the new one into place. There is no need to unscrew the support prongs.

We recommend using OPTIM 1 Disinfecting Wipes (or, without those, apply mild soap and water to your cloth).

Ensure the battery is fully charged and properly connected. Check for any loose cables.

The WaveLUX features a touch-free sensor that allows you to toggle your headlight on and off with just a wave of your hand. You can enable or disable this feature by holding the On/Off button for a few seconds.

The waveLUX battery is designed to power through your entire workday, offering between 5 to 12 hours of continuous light on a single charge. It only takes 2.5 hours to reach a full charge. You can charge it using any USB-C cable

Ensure the battery is charged and properly connected. Check for any loose connections.

The battery can last up to 40 hours per charge. Charge it for 3 hours.

Hold the ON/OFF button on the battery pack to adjust brightness levels.

Check the underside indicator to confirm the battery is charged and that the airLUX is securely connected to the headlight.

To turn the airLUX ON/OFF, gently tap the beveled corner of the battery.

• The battery lasts about 3 hours, per battery and should be charged for 3 hours.

For a secure and comfortable fit, simply slide the temple arms of your loupes into the ends of the mag-strap.

Yes, LumaDent ships orders internationally. To find out more about shipping rates and delivery times for your location, please contact our customer service team or check the shipping options during checkout.

Choosing the right magnification for your loupes depends on your specific needs and preferences. Here are some tips:

• Usage: Higher magnification (e.g., 3.5x or 4.5x) is typically used for detailed procedures, while lower magnification (e.g., 2.5x) provides a wider field of view and is suited for general use.
• Comfort and Field of View: Consider the field of view and working distance to ensure comfort and effectiveness. Try different magnifications if possible to see what works best for you.

Our customer support team can assist in selecting the right magnification based on your specific requirements and usage.

LumaDent offers a warranty on its products to cover defects in materials and workmanship for both loupes and headlights.

The warranty period varies by product, so please refer to the specific warranty information provided with your product or contact our support team for details.

https://www.lumadent.com/pages/warranty

To ensure the longevity of your loupes and headlights, follow these guidelines:

• Cleaning: Use a soft, lint-free cloth and a lens cleaner specifically designed for optical equipment. Avoid using abrasive materials or harsh chemicals.
• Maintenance: Regularly check for any damage or loose parts. Store your loupes and headlights in a protective case when not in use.
• Consult the Manual: Refer to the user manual for specific cleaning and maintenance instructions for your model.

Productions for loupes may vary depending on the complexity of your order and if prescription lenses are requested. During peak seasons, your loupes may take longer to process.

Delivery times vary depending on your location and the shipping method selected. Typically, domestic orders are delivered within 3-5 business days, while international orders may take longer. For precise delivery estimates, please check with our customer service team or refer to the shipping information provided at checkout.

If you're experiencing issues with your loupes or headlight, try the following troubleshooting steps:

• Check Connections: Ensure all connections are secure and properly aligned.
• Inspect for Damage: Look for any visible signs of damage or wear.
• Consult the Manual: Refer to the troubleshooting section of the user manual for specific issues.
• Contact Support: If problems persist, contact our technical support team for further assistance.

Yes, you can upgrade your existing LumaDent headlight to the 360 Pro or 360 Max models. They're available in the 360 Pro Lamp and 360 Max upgrade kits, respectively.

Please contact our customer service team to discuss upgrade options and compatibility with your current equipment.

You can contact LumaDent's technical support team through the following methods:

• Email: support@lumadent.com
• Phone: +1 (775) 829-4488
• Website: Visit our support page for additional resources and contact forms.

• Gently pry it off with a flat tool.
• Run dental floss under the nameplate from one edge to another edge.

https://www.youtube.com/watch?v=Eswsd-mNBps

LumaDent offers payment plans With ShopPay. You can split your purchase into 4 interest-free payments for orders over $50. Just select 'Installments' at checkout to use this option.