Blurry vision
Solution
Solution
Loupes are configured to see clearly at a certain distance, this is called your Working Distance.
Move your head or the target until you are at the correct working distance to see clearly.
If you cannot find a point at which your vision becomes clear, we would recommend removing and cleaning the ocular buttons.
Our loupes have an intuitive button that protects the ocular and provides convenient adjustments.
Sometimes if the buttons are not securely attached, moisture or debris can get between the ocular and the button.
Take a moment to remove the buttons, clean them with a dry micro-fiber cloth and then reinstall them.
Solution Continued
- If for any reason you cannot get the shading or darkness to go away, we would then look at the IPD make sure that the oculars are placed accurately
Please submit a "selfie type photos" of you wearing the loupes so our team can analyze the ocular placement in comparison to your eyes.
Example below;


Still need help?
Need more help? To get more support from our solutions team, you can create support request ticket from the button below and we will get in touch with you within 24 hours. Save time by starting your support request online and we'll connect you to an expert.
